Monday, January 26, 2009

"Choose Server to Search. The database was not found, please select servers to search" or "Lotus Notes. The Doclink database cannot be located"

Q. I click on the mail or calendar icon in Lotus Notes and I receive one of the following error messages:

"Choose Server to Search. The database was not found, please select servers to search" or "Lotus Notes. The Doclink database cannot be located"

A. Cancel out of the error message by clicking on the Cancel or the OK button. There is a status bar running across the bottom of the Lotus Notes window. The second button from the right should have the word "Office" displayed. If "Office" is not there but "Home," "Internet," "Island," or "Travel" is, click on "Home," "Internet," "Island," or "Travel" and then change to "Office (Network)". Please try opening your mail box or calendar. This time you should be able to access these areas. If the steps above do not work, close Lotus Notes and try again, making sure that "Office" is visible on the status bar.

No comments: